Help & policies

Effective date: 2026/09

MYCOFABLE is operated by Wenzhou QiYao Trade Co., Limited.

We collect information that you provide when you place an order, create an account, subscribe to our emails, contact customer service or interact with our website.

This information may include your name, email address, billing address, shipping address, telephone number, payment-related information and order history.

We use this information to:

• process and deliver orders;

• provide customer service;

• send order and shipping updates;

• improve our website and products;

• prevent fraud and protect website security;

• send marketing communications when permitted by law.

We do not sell your personal information. We may share necessary information with service providers such as payment processors, shipping carriers, website hosting providers, analytics providers and customer service tools.

Our website may use cookies and similar technologies to remember preferences, understand website traffic and improve your shopping experience.

Depending on your location, you may have rights to access, correct, delete, restrict or object to the use of your personal information. You may also withdraw marketing consent at any time by clicking the unsubscribe link in our emails.

For privacy questions or requests, contact: Mycofable@outlook.com

You may also have the right to lodge a complaint with your local data protection authority.